This ITIL foundation gives you a solid understanding of the ITIL 4 framework, key principles, and ITIL service lifecycle terms. By the end of this ITIL certification, you'll have a better understanding of how ITIL has grown to incorporate new technologies and operational procedures, as well as the ideas that make up a service management framework.
Benefits
People who want to comprehend the concept of ITIL frameworks and improve the quality of IT service management must obtain the ITIL certification. Certified ITIL specialists can earn up to 40% more than non-certified counterparts.
Skill Covered
- ITIL key concepts
- ITIL central principles
- ITIL process models
- Service level management
- Customer experience improvements
- ITSM efficiency15 ITIL best practices
ITIL Course Curriculum
Eligibility
IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers will benefit from this ITIL V4 certification training course.Both seasoned IT professionals and those just starting out in IT can earn the ITIL V4 foundation certification.